Once passengers have checked in their luggage at the airport, these enter the baggage-handling process. From security screening and automated sorting to aircraft loading, bags pass through several stages before reaching their destination.
So, what happens if during security screening, something is flagged by the scanner, and airport security needs to inspect a locked bag while its owner is elsewhere, enjoying duty free? And why does the type of lock used make a difference?
Understanding what happens to checked luggage helps explain why choosing a Travel Sentry-Approved lock is an important consideration for both luggage brands and travelers.
The journey from check-in to baggage reclaim
The airline attaches a baggage tag to a checked bag linking it to the passenger's journey and destination. The bag then enters the airport's baggage-handling system, where scanners, conveyor belts and automated sorting equipment help direct it toward the correct flight.
From this point on, much of the handling takes place behind the scenes, away from the passenger.

Before checked luggage is loaded onto a plane, it undergoes the required security screening. Scanners are used to identify luggage that may require further examination.
If a bag is flagged for additional inspection, authorized security agents may need to open it to search its contents. This preflight screening happens without the owner present, meaning, if locked, security agents need to be able to get in. This is the process for airports globally, with China and Thailand updating their legislation in 2026.

Most manual inspections are triggered by items that are either prohibited in the hold or difficult to identify on an X-ray image. Common examples include:
A bag can also be opened for routine checks, which is exactly when the dual access TSA lock adds so much value. Brands selling smart luggage should also make sure batteries are removable, as most airlines require them to be taken out before a bag is checked.
If a lock cannot be opened using a secure tool, security agents may need to cut it off to access the suitcase if it needs to be search by hand. For travelers, this can mean arriving at their destination with a damaged lock or suitcase.
Travel Sentry-Approved locks have a dual access system, which allows authorized security officers, to open the lock using a secure tool, inspect the luggage and re-lock the bag the search.
This means the lock can remain intact following a routine inspection at over 850 airports using the Travel Sentry system, helping reduce the risk of damage caused by forced access. At airports where the system is implemented, security agents are trained at spotting the Travel Sentry Red Diamond and then using the correct tool to open the suitcase, before searching the contents and relocking the bag.

Once the necessary screening procedures have been completed, luggage is sorted for its flight and transported to the plane and ground-handling staff load the bags into the hold.
After landing, the luggage is unloaded and transferred to the airport's arrival baggage system or, for connecting passengers, to the next flight. Eventually, the suitcase reaches baggage reclaim and the carousel, where the passenger can collect it.

Consumers often choose luggage based on its quality, durability, size and price; however, the type of lock fitted to a suitcase is another important consideration.
Clear communication can help brands:
A luggage lock may be a relatively small component of a suitcase, but it plays an important role in the overall travel experience.